Download RT or RTIR

Questions about Request Tracker and/or RTIR? We can help! Before you download RT, we'd really appreciate it if you could take a moment to tell us a bit about yourself. This is 100% optional and we promise never to sell your name or information. If you choose to submit your email to us, you accept that BPS may contact you in the future with information we believe would be helpful or relevant to you.

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Try RT

If you’d like to try out RT or RTIR, we can offer access to a private test instance which will give you access to many features including:

  • Queue creation and configuration with Custom Fields

  • Ticket Creation, Assignment, History

  • User and Group Creation and Rights configuration

  • Reporting and Dashboards

  • Assets and Knowledge Base