RT: Request Tracker

You're almost there!

You appear to have installed RT's web interface correctly but not yet configured your web server to "run" the RT server which powers the web interface. The next step is to edit your web server's configuration file to instruct it to use RT's fastcgi or mod_perl handler. You can find some information on web server options in RT's webserver documentation and additional resources are available as well.

Still lost?

Best Practical offers multiple support options to get you up and running.

  • Look at our support options and get a direct line to RT's developers to help get RT configured and customized.
  • Let the experts install RT for you. Contact us and we can review the options for professional installation.